Thank you for shopping with Nova Shades. We are committed to delivering your sunglasses quickly, safely, and efficiently across Pakistan.

Shipping Coverage

Nova Shades currently delivers nationwide across Pakistan.

Order Processing Time

• Orders are usually processed within 1–2 business days
• Orders placed on weekends or public holidays may be processed on the next working day

Estimated Delivery Time

Delivery times may vary depending on your location:

• Major Cities: 2–4 business days
• Other Areas: 4–7 business days

Please note that unexpected delays may occur due to weather, courier issues, or public holidays.

Shipping Charges

• Shipping charges will be displayed at checkout
• We may offer free shipping promotions on selected orders or campaigns

Order Tracking

Once your order is shipped, you may receive a tracking number via SMS, email, or WhatsApp (if available).

Cash on Delivery (COD)

Nova Shades may offer Cash on Delivery (COD) services in selected areas across Pakistan.

Please ensure someone is available to receive the parcel at the provided address.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Nova Shades is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your parcel with clear photos and order details.

Delivery Delays

While we aim to deliver all orders on time, Nova Shades is not liable for delays caused by:

• Courier service issues
• Natural disasters
• Political disruptions
• Public holidays
• Remote area delivery limitations

Contact Us

For shipping-related questions or support, contact us: